Services

service

Repair Services for Vacuum, Temperature Control & Abatement Systems

Our customers appreciate

Local Pickup & Fast Delivery

Convenient local pickup and reliable delivery services ensure your equipment is transported quickly and safely, minimizing downtime and keeping your operations running smoothly.

On-Site Field Service Engineers

Expert field service engineers provide on-site diagnostics, repairs and maintenance to keep your equipment operating efficiently and reduce downtime risks and costs.

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Certified & Continuously Trained Technicians

Highly trained technicians undergo rigorous trainings and evaluations to deliver consistent high-quality repairs while maintaining strict adherence to ISO 9001 certified procedures.

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Customized Technical Training

Customized training programs cover pumps chillers gas abatement systems and vacuum technology to help your team operate equipment safely efficiently and with confidence.

Industry-Leading 18-Month Warranty

Our industry-leading 18-month warranty from shipment protects your equipment investment by ensuring reliable repairs and long-term performance you can trust every time consistently.

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Real-Time Status Reporting

Advanced tracking systems provide weekly status updates and transparent communication so you always know where your equipment is and when delivery is expected.

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On-Site Services

Trillium offers on-site support service to assist our customers with equipment installation, removal, preventative maintenance, logistics, spares management, and continuous improvement projects. Trillium can provide a highly skilled Field Service Engineer (FSE) for as little as a few hours to as much as 40 hours per week. Our FSEs typically provide on-site assistance with primary vacuum pumps, cryo pumps/compressors , temperature control units and exhaust gas abatement systems. Coupled with Trillium’s Equipment Maintenance Management Application, we can provide customers with regular activity reports, projected maintenance and exchange schedules, as well as comprehensive performance analysis.

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